The 2022 Fellowship Is Now Live!

OPERATIONS MANAGER

START DATE: AUGUST – SEPTEMBER

Urban Adamah is an educational farm and community center in Berkeley, California that integrates the practices of Jewish tradition, mindfulness, sustainable agriculture, and social justice to build loving, just, and sustainable communities. We provide training programs, educational workshops, and community celebrations for more than 10,000 visitors annually.

ABOUT THE ROLE

The Operations Manager will serve as the lead team member for operations, office, and general administrative logistics for the organization, and will play a key support role to the Senior Director of People & Operations.

OPERATIONS:
The Operations manager will be responsible for and provide support with a broad range of operational logistics and procedures.

  • Managing billing, invoicing, and payment processing
  • Managing income processing and bank deposits
  • Supporting Finance Manager in preparing for the annual audit
  • Managing thank you notes and donor mailings
  • Providing support for fundraising and donor appreciation events
  • Managing organization-wide data entry (adding contacts to Salesforce, entering program payments, etc.) 
  • Providing planning, preparation, and logistical support for board meetings and board related events
  • Supporting management of Urban Adamah’s liability and property insurance policies and broker relationships

HUMAN RESOURCES: 
The Operations Manager will play a key role in supporting Urban Adamah’s HR functions, including:

  • Maintaining contractor templates
  • Supporting staff-wide surveys
  • Supporting the strategic planning process
  • Supporting benefits administration
  • Coordinating staff work anniversary and birthday recognition
  • Managing certain elements of staff with onboarding and off-boarding
  • Managing annual staff retreat logistics
  • Supporting annual performance review process
  • Supporting new staff recruitment and hiring
  • Drafting copy for updates to policies and procedures

IT MANAGEMENT:
The Operations Manager will act as the primary point person for all IT related matters and IT troubleshooting.

  • Maintain computer and other office equipment
  • Set up computer equipment for new staff members
  • Coordinate between staff and technology consultants

OFFICE MANAGEMENT:
The Operations Manager is responsible for maintaining and managing all things related to the Urban Adamah office. This includes staffing Urban Adamah’s front desk, providing support for UA team members, and leading the way in creating a welcoming, functional workspace. Responsibilities include:

  • Managing office budget 
  • Managing organizational calendar
  • Managing contracts with office vendors
  • Training staff on and maintain office safety information
  • Greeting visitors
  • Responding to and direct general inquiries 
  • Maintaining office organization (including conference room, kitchen, barn offices, and all other workspaces)
  • Maintaining office supplies and equipment, including security system
  • Maintaining letterhead and document templates
  • Managing value added products sold by the organization
  • Maintaining lost and found 

GENERAL ADMINISTRATIVE SUPPORT: 
The Operations Manager will provide ongoing support to the Leadership Team and program Directors. 

  • Providing administrative support to the Leadership Team
  • Assisting with scheduling for Leadership Team and as needed by other staff
  • Supporting administrative needs of Leadership Team and Directors 

ABOUT YOU

You are passionate about Urban Adamah’s mission and have the background and experience to support your team’s work with administrative excellence. You are able to see the big picture of how administrative support responsibilities fit within the larger vision of an organization. You possess a love of getting down the details, creating new organizational systems, and coming up with self-guided solutions to problems. Competencies and strengths include…

ADMINISTRATIVE & ORGANIZATIONAL EXCELLENCE:

  • Self-starter: You thrive in environments where you get to hold the operationalization of your assigned workload 
  • Excellence in organization: You are highly organized, able to track and execute on multiple projects and tasks simultaneously, and are detail oriented
  • Prioritizing: You are comfortable maintaining multiple channels of communication (text, email, phone, Slack) and independently managing your workflow to keep projects on track
  • Tech-savvy: you are very comfortable with Google Suite, Microsoft Office Suite, Slack, and database systems like Salesforce (additional tech savvy is a bonus)

SELF-AWARENESS & PARTNERSHIP:

  • Ownership: You take broad responsibility for your work and approach tasks and priorities with a critical mindset
  • Openness: You regularly seek, incorporate, and share new information and feedback
  • Balanced: You demonstrate a good balance of self-confidence and humility, able to name and make the most of your strengths, and open to  feedback that will lead you to grow and develop as a professional
  • Commitment to diversity, equity, and inclusion: you value the diversity of insight, perspective, and experience brought by people from diverse backgrounds. You are committed to reflecting on and addressing inequities stemming from privilege and oppression in your community

COMMUNICATION & CUSTOMER SERVICE:

  • Possess strong interpersonal skills: You communicate and collaborate well with a range of colleagues and other stakeholders
  • Collaborative: You enjoy learning from and with talented colleagues, and are excited to be part of the success of the whole organization
  • Customer service oriented: You appreciate the powerful impact of providing prompt responses to support inquiries, meeting people’s needs proactively, and treating staff and other community members with respect and care

STRATEGY & PROBLEM SOLVING:

  • Adept at planning:  You think ahead and can plan for projects or tasks several months in advance
  • Problem solver: You enjoy problem solving, seeing it as an opportunity to connect with and support others and the organization
  • Analytical: You are a critical thinker with a high level of analytical/interpretive thinking and problem-solving skills.

EXPERIENCES THAT COULD LEAD TO YOUR SUCCESS

  • Relevant experience in either for or not-for-profit environments
  • Demonstrated ability to create and manage well-functioning organizational systems

PHYSICAL DEMANDS OF THE POSITION:
The physical demands listed below are representative of those that must be met by an employee in this position. Some accommodations may be made to enable people with disabilities to succeed in the role: 

  • Typing, writing, reading, hearing, and speaking 
  • Standing and walking for several hours, as well as sitting, squatting, crawling, climbing, and lifting up to 40 lbs.

ADDITIONAL DETAILS

COMPENSATION & BENEFITS: 
This is a full-time benefited, and exempt position that includes healthcare, holidays, and paid time off. The salary range for this position is $62,000 – $68,000 per year. Comprehensive benefits include:

  • 100% health care coverage for self and 50% coverage of dependents in a Silver Tier Kaiser plan or its equivalent in our carrier’s options
  • 80% coverage of dental insurance for self
  • Paid vacation days beginning at 15 days; 20 days in second year; incremental increase to 25 days 
  • 5 paid sick days per year
  • Up to 20 paid holidays (a mix of both national and Jewish holidays)
  • Tax-free retirement account after 2 years 
  • A pre-tax FSA for medical, dependent care, and transit
  • Paid and unpaid parental, medical, and bereavement leave (following 1 year of employment)
  • Paid Jury Duty leave
  • Unpaid time off

SCHEDULE: 
This is a full-time, 40 hour per week position. General hours of employment are 9:00 AM – 5:00 PM, Monday – Friday. The Operations Manager may occasionally be asked to work on an evening or weekend, for which correlating time off will be given.

SUPERVISION:
This position is supervised by the Senior Director of People & Operations.

APPLICATION DETAILS

We deeply value the diversity of insight, perspective, and experience brought by people from diverse backgrounds. This includes Black, Indigenous, Latino, and Asian people, LGBTQ, and gender non-conforming people, and people with disabilities, Black Jews, Jews of Color, Sephardi and Mizrachi Jews. We also welcome applications from people of diverse religious, spiritual, and cultural backgrounds. We affirmatively seek to advance the principles of equal employment opportunity.

APPLICATION SUBMISSION INCLUDES…

Cover letter, resume with three references, at least two of which should be professional, and responses to the following questions. Please feel free to use bullet points in your answers, if preferred.

  1. Please share how you personally relate to Urban Adamah’s mission. (max 200 words)
  2. Share an example of how your organizational and/or administrative skills have led to successful outcomes in your current or previous role? (max 200 words)
  3. How has your personal background and lived experience prepared you to contribute to Urban Adamah’s commitment to cultural responsiveness, and diversity, equity, and inclusion? (max 200 words)

Applications will be received and reviewed until Friday, July 22, 2022. After this time, we may continue to review applications on a rolling basis, however, encourage candidates to apply before the deadline and/or as soon as possible. If you have any questions about the application or the position, please contact the Senior Director of Operations & HR at kat@urbanadamah.org.